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Noticeboard

IMPORTANT NOTICE TO ALL PATIENTS


Our opening hours are changing in order to provide Improved Access for our patients as from Monday 3rd September. For full details see below.


Please be advised that our receptionists have been instructed to ask you for a brief description of why you are calling so that we can prioritise your call and direct you to the most appropriate clinician. Please help by answering their questions. 


BOOK YOUR FLU VACCINATION NOW


Our first flu clinic is on Saturday 29th September for any patients in an at risk group or aged 65 and over.  To book your appointment please call 01379 642021 or visit reception.

What’s Happening at the Surgery

Please be advised that our receptionists have been instructed to ask you for a brief description of why you are calling so that we can prioritise your call and direct you to the most appropriate clinician. Please help by answering their questions.  

Change to our Opening Hours  

Our Practice is engaging in a pilot scheme providing improved access to healthcare professionals. Working within a group of eight local practices, between us we are offering Improved Access to healthcare teams through weekday evenings between 18.30 and 20.00 and during selected times at weekend, to registered patients, in different locations on a rotational basis.

In order to provide Improved Acess (IA) for our patients as from Monday 3rd of September the Lawns Medical Practice will be implementing the following changes:

Monday Evening

Reception opening/GP appointments will now be extended to 8.00pm and Nurse Practitioner appointments to 7.00pm. Dispensary will be closing at 6.30pm.

Tuesday to Friday Evenings

Reception opening/GP/Nurse Practitioner appointments and Dispensary will be closing at 6.30pm.

Friday 9th November and Friday 30th November 2018 only (Instead of Monday 5th November and Monday 26th November)

Reception opening/GP appointments will be extended to 8.00pm. Dispensary will be closing at 6.30pm.

Saturday 8th September and Saturday 10th November 2018 only 

Reception opening /GP appointments available- 8.30am to 10.00am (part pre-bookable).

Sunday 9th September and Sunday 11th November 2018 only

GP-telephone appointments-8.30am to 10.00am (pre-bookable).

Flu Clinics 2018

Our first flu clinic is on Saturday 29th September for any patients in an at risk group or aged 65 and over.  To book your appointment please call 01379 642021 or visit reception.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Lawns CQC Report

To view the report click on the link below

https://www.cqc.org.uk/sites/default/files/new_reports/AAAB9789.pdf

Access

There is wheelchair access to the health Centre and the WC has been adapted for physically disabled patients.

Friends and Family Test 

We encourage patients to take the Friends and Family Test, this test will be completely anonymous.  We welcome your feedback about your experiences at our practice and we strive to make continued improvements to our services.

PALS (Patient Advice and Liason Service) 

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.

For more information click on the link below 

http://www.cambscommunityservices.nhs.uk/patient-experience/pals-(patient-advice-and-liaison-service) 

Chaperone

If you would like a chaperone present during your consultation please ask at the reception or at any time during your consultation.

Email Contact

If you would like to contact us via email, our address is lawns.mp@nhs.net

 

With your consent we share your medical records with other services involved in your health and care.  For full details, please see our sharing leaflet

Data Sharing

(Site updated 03/09/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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