Non-urgent advice: Notice
Our telephone lines and dispensary are closed between 13.00 and 14.00.
For general queries and non-urgent advice, please contact us after 14.00, where possible.
Please be aware we are not open on bank holidays.
The main building opens at 08.00 daily.
Appointments with our Health Care Assistants are available from 07.00 on Wednesday and Thursday mornings. Our Nurse Practitioner has appointments available from 08.00 on Monday, Tuesday and Thursdays. GPs have appointments available until 20.00 on Monday evenings. Please book in the usual way.
Accessibility
Here at Lawns Medical Practice we endeavour to assess the needs of all patients and support them as much as possible. We are committed to making information to patients as easily accessible.
The Health Centre has automatic doors and a disabled toilet.
Just some of the things we have available are:
- Large print labels for medication
- Brail on medication boxes
- Guide dogs and support dogs welcome in the practice
- Coloured flowers on all clinic rooms to help with identifying them
- Connections with local support groups
- Hearing loops both at reception and dispensary. These can also be made available in clinicians rooms
- Translator service available
- Vibrating buzzers to let you know the clinician is ready for you go in and a board in the waiting room where your name shows up
- Longer appointment times available
- Communication needs section on our registration form
- Leaflets and posters are available in clear, easy and large font
Please ask reception for more information or if you would like to use any of these.
Out of Hours
Non-urgent advice: Out of Hours
Outside normal surgery hours please telephone 111.
The call handler will then take your details and pass them to the ‘On Call Emergency Team’ which consists of doctor, nurse and paramedic. A member of this team (usually the doctor) will telephone you to decide on the most appropriate action.
Most calls can be managed by advice over the telephone. Occasionally the health professional may ask you to attend the local emergency base so that they can examine you and occasionally a home visit may be arranged.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
If you need help now, but it’s not an emergency, go to 111.nhs.uk or call 111.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.